The Power Light is always off

FAQ > Troubleshooting > The Power Light is always off

Why the Power Light is always off?

Category: Troubleshooting
Related Products: T1000,T1101

If the Power light is off, then there is no electrical supply to the Powerline socket; please check the following:

  1. That the electrical mains is working
  2. The mains power is ON for that circuit.
  3. Test the power to the Powerline Socket by plugging a device into its mains socket
  4. Make sure other power sockets in the same circuit are working.

If the Power Light is still off, call an electrician to confirm the Powerline Socket is wired correctly. If it still fails, please fill the feedback form in at